My wife has been coming here for long time because she has a pacemaker/ defibrillator for over ten years. Couldn't tell there was anything wrong with other than that. September 7, she had an amulet placed in her heart because she couldn't take blood thinners. Week later she had lost 4 pints of blood. They had to repair the leak. While she was in surgery they did CPR on her. Not blaming anyone for that. On November 16 she was transferred to heart hospital because she built up with fluid. We were in there for 11 days and everyday I asked them what the game plan was. It was always still trying to get the fluid off. Nothing else was ever brought up to me about them trying to do anything different but giving her diuretics. NOTHING!! I'm not a doctor or nurse and I sure don't know every question to ask. They sure as hell didn't offer any information. Dr Lane was even going to send her home 9 days later. We told him no. Not until we knew what was going on. A day later her defibrillator shocked her because her heart rhythm went crazy. Never told us how bad her heart was. Two days later they still just said they had to get the fluid off. Did find out that my wife had stage 3 kidney failure. Also had to ask them to check her liver enzymes since they were doing blood work every day. Found out she had cirrhosis of liver but that's all the ultrasound showed. They never told me there were other options they could do to try and help her heart. I finally got my daughter-in-law up there that's a nurse practitioner. She got in and started going over everything asking questions about the other options that was never mentioned to me. She had more information in 15 minutes that they had given me in 11 days. That's just tells me that they don't care about all of their patients. Over at Baptist now and has gotten more done in 4 days than they did in 2 weeks. Got 30 pounds of fluid off in 4 days. Her heart is still real weak but getting a little stronger each day. These people actually seem like they care about their patients. Especially her cardiologist. She takes time to talk to us and explains what they can and can't do. I think GOD that my daughter-in-law came or my wife would have been dead. Don't need any excuses from anyone at heart hospital. Don't want to hear that you're sorry for what happened either. I already know how sorry you are.

This place is a joke they have a Nine bed ER room and they care very little about the patients. This is just my opinion I did some research and this was pretty high up there. I would not recommend to take any of my loved ones there.

PROS:
I took my mom through this hospital for a mitral valve surgery. We used a cardiologist from a regional heart clinic who sent us through Dr. Nolen for mitral valve surgery. The surgery went fantastic even with my mother’s many other complications like COPD, afib, and half a lung missing. Their surgical team led by Nolen were top notch. The nurse in PACU was the absolute best! She was So on top of everything. She told me all about her two grown kids that worked there too. Very impressed with how well she took care of mom. The in house cafe was really fantastic! And cheap! I ate there every day I could.

CONS:
Intake was a longer process but well managed. Just expect it to be like an restaurant or airport wait sometimes.
Weekends suck… my mom’s surgery was on a Friday and it felt like the weekend staff were just there to keep the lights on. My mom ran into lots of issues with kidneys, urine output, and was unconscious over the weekend. Also, no leg boots or compression socks for that length of inactivity. It seemed to get kicked down the road and were handled immediately on Monday when the doctors were back. They saw her, made some changes, and Mom popped out of it immediately. This 48 hours of worry could have been avoided with a more attentive weekend staff or not doing Friday surgery.
There were better nurses and worse. I’m an annoying caregiver as I want to be informed and listened to all the time and most of them were really good about it.

Overall still a wonderful experience but next time surgery on a Tuesday! 😂 (I still might swing by for lunch even if I’m not there for an appointment!!) 😋